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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jose Sosa

September 15, 2023

5  out of  5 rating by Jose Sosa
"I highly recommend LAURA MOODY - STATE FARM INSURANCE OFFICE. Their professionalism and dedication to providing excellent service have truly impressed me. They're responsive, knowledgeable, and always go the extra mile to find the best coverage at a competitive rate. Great service! When you call them make sure you ask for Lydia Alvarez. She’ll take care of you!!!"


September 14, 2023

1  out of  5 rating by Russell
"100% the worst customer service I’ve ever experienced in my life. I called for a quick auto Quote and was told that they cannot provide one because of “millions” of factors. I will be telling everybody I know how Laura Moody State Farm insurance in Kissimmee, Florida doesn’t give just the slightest bit of effort. I will be contacting the BBB and submitting a formal complaint as well."

Sarah Lizon

September 11, 2023

5  out of  5 rating by Sarah Lizon
"If I could give more stars, I would! My experience with this insurance office has been nothing short of wonderful! As a young adult trying to figure out insurance for the first time, walking into the insurance office was a bit daunting. However, the process ended up being seamless and smooth! Laura, the insurance agent here, as well as the entire staff, was helpful, efficient, welcoming, and incredibly proactive in ensuring that I was able to get great & thorough coverage at an affordable price. I had the pleasure of working with Diana to set up my insurance policies. She was professional, knowledgeable, and incredibly patient with me, willing to answer all of my questions and provide clarification on everything I was unsure about. Elvin in the office was also wonderful, making sure that I had all of my policy & insurance information to take to the DMV. I cannot speak highly enough of the staff at this office. With their dedication to efficiency, friendliness, and proactivity, they truly embody the "good neighbor" slogan of State Farm. Thank you, State Farm, for giving me peace of mind through great service and excellent coverage."
Profile photo of Steven Sherman

Steven Sherman

September 10, 2023

3  out of  5 rating by Steven Sherman
"Although insurance in florida is absolutely REDICULOUS The people at Laura Moody including Laura Moody are incredible !!! Especially Sir Doctor Elvin !!!"

The Dorcy's Family

August 15, 2023

5  out of  5 rating by The Dorcy's Family
"The agent was very helpful and undestanding."

joshua morris

August 10, 2023

5  out of  5 rating by joshua morris
"Diana is absolutely amazing. Every time I call in for any reason she finds multiple ways to not only take care of the things I need done but also find ways to save me more money while also providing extras to my policy."

Chan beng

August 7, 2023

5  out of  5 rating by Chan beng
"Best insurance company I have ever worked with they are clear about everything when explaining your policy and plans. Diana is so kind and helpful every time I have had to make changes or add another vehicle she has made it a wonderful experience. 10/10 these people are trust worthy I would recommend them to everyone!"

Romany Aiad

July 28, 2023

4  out of  5 rating by Romany Aiad
"Everything is perfect, Lydia was so nice, reasonable pricing"

Nereida Williamson

July 27, 2023

5  out of  5 rating by Nereida Williamson
"Lydia A. provided exceptional customer service. Her upbeat attitude and knowledge makes her an asset to State Farm Insurance. She contacted me to ensure I was satisfied with the results and no additional assistance was needed to finalize my transaction. I wish Lydia A. continued success and growth. Great Job!!!"

Larry Larreal

July 27, 2023

5  out of  5 rating by Larry Larreal
"(Translated by Google) Excellent attention, 100% recommended (Original) Excelente atención, 100% recomendado"

Victor Arias

July 25, 2023

5  out of  5 rating by Victor Arias
"They are very profesional"

Eliel Suarez

July 21, 2023

5  out of  5 rating by Eliel Suarez
"The agent was a great help. Highly recommend this company for car insurance."

Christopher Guardino

July 10, 2023

5  out of  5 rating by Christopher Guardino
"Diana was super helpful and got me the best rate possible. She answered all of my questions for over 2 hours. Rates are sky high in Florida right now and State Farm by far gave me the best price."

Josh Fertic (Admin)

June 30, 2023

5  out of  5 rating by Josh Fertic (Admin)
"Diana is always a delight to work with!! I have been working with Laura Moody and her office since 2003!!"

Charis Rodriguez

June 21, 2023

5  out of  5 rating by Charis Rodriguez
"So kind, professional and exceptional courteous customer service from Karen Dominicci. Thank you so much for your help!"

jhoendry alfredo

June 16, 2023

5  out of  5 rating by jhoendry alfredo
"(Translated by Google) Good and excellent attention from Diana Cardona, 100% recommended. (Original) Buena y excelente atencion de Diana Cardona, 100% recomendada."

brandon weed

June 11, 2023

5  out of  5 rating by brandon weed
"Diana gave my wife, and I excellent service. Went in to recieve a quote on car insurance, and left with new insurance. Made the switch from progressive to state farm."

kumar patel

June 4, 2023

5  out of  5 rating by kumar patel
"Diana was great to work with! Made the whole experience painless!"

Joshua Woolston

June 2, 2023

5  out of  5 rating by Joshua Woolston
"Diana was friendly and happy, and made the process to transfer from another state so easy!"

Soundz DopE

May 26, 2023

5  out of  5 rating by Soundz DopE
"Diana was knowledgeable and helpful. Best customer service experience with car insurance shopping. I’d recommend speaking to her, very polite"

Carol Pérez

May 4, 2023

5  out of  5 rating by Carol Pérez
"By far the best insurance company out there. Diana was so helpful I am forever grateful for all the help she provided. She is so friendly and kind, I was going through a very stressful time and thanks to her I was able to situate everything. She went above and beyond for me and not a lot of people would, I would 1000% recommended!"


May 4, 2023

5  out of  5 rating by Rudi
"Laura is fast at her work, and very understanding! The people here make you feel relaxed."

Ivette R.

April 4, 2023

5  out of  5 rating by Ivette R.
"Just switched to State Farm for my insurance on my vehicle. Agent was very pleasant and helpful! Highly recommend and look forward to doing business with State Farm! Jarrell and Barbara very helpful and friendly!"

Timothy Parham

March 30, 2023

5  out of  5 rating by Timothy Parham
"Karen Dominichi and Jerrel were absolutely amazing. It's rate to encounter great customer service, so I have to highlight their exceptional performance and professionalism. Please raise their salaries because customer service like theirs is invaluable."

Keith Mitnick

March 23, 2023

5  out of  5 rating by Keith Mitnick
"I cannot say enough about Jerrel Knight. Fantastic customer service. Very professional. I highly recommend the Laura Moody Agency and Jerrel Knight."